Comment créer un chatbot GPT 3 AI sur WhatsApp - Guide ultime

ChatGPT took the world by storm with its top-tier artificial intelligence capabilities, What if we said, you could build a chatbot on your mobile device by connecting ChatGPT’s amazing language understanding and generating capabilities with WhatsApp? Now imagine the possibilities and all you can achieve with this explosive collaboration between two epic platforms!

Today, we are going to tell all so read on as we discuss how to create Chat GPT 3 AI chatbot for WhatsApp.

WhatsApp:  an unavoidable customer channel.

WhatsApp has expanded its purpose beyond that of a ‘personal communications’ channel to include businesses as well and give them a platform for reaching their audience and interacting better. The world loves to use WhatsApp so it only makes sense for businesses to reach their audience on their favorite platform.

whatsapp

WhatsApp, with over 2 billion users globally, has a huge profit potential. It is a well-known and well-liked channel with an interface that most consumers love all around the world.

What is WhatsApp Chatbot?

A WhatsApp chatbot is a computer program or artificial intelligence (AI) system that interacts with users through the WhatsApp messaging platform. These chatbots are designed to automate conversations, provide information, answer questions, and assist users with redundant tasks all within the familiar WhatsApp interface. They can enhance user engagement, automate routine tasks, and improve customer service, making them a valuable tool for businesses.

WhatsApp chatbots can be used for a wide range of purposes, such as:

  • Customer Support: Businesses can use WhatsApp chatbots to provide automated customer support, answer frequently asked questions, and resolve common issues.
  • Information Retrieval: Users can inquire about information such as product details, store locations, business hours, and more, and the chatbot can provide instant responses.
  • Appointment Scheduling: Some chatbots are capable of scheduling appointments, booking reservations, or arranging meetings with users.
  • Order Tracking: E-commerce companies can use WhatsApp chatbots to provide order-tracking updates and assist customers with tracking their purchases.
  • Payment and Transactions: Chatbots can facilitate payment processes, such as checking account balances, making payments, or transferring funds.
  • Lead Generation: WhatsApp chatbots can be great for generating leads, qualifying prospects, and collecting contact information from potential customers.
  • Surveys and Feedback: You can conduct surveys, collect feedback, and gather opinions from users via chatbots.
Objectif du chatbot

What is GPT 3?

OpenAI’s GPT 3 (Generative Pre-trained Transformer 3) is a revolutionary language-generating model. It is trained on a large text dataset and can create human-like text, making it helpful for a variety of natural language processing uses like Language Translation, Text Summarization, Question Answering, and Text Generation are all available.

Gpt-3

GPT-3 is being used in a variety of applications, including GPT-3 chatbots, content generation, and language translation, because of its exceptional performance and ability to create text that nearly copies human speech. This innovation in language creation has transformed how these activities are addressed and completed.

But why are people so stoked about ChatGPT? That’s because it has so much to offer!

The Advantages of OpenAI GPT 3

With all this hype about ChatGPT, let’s talk about some advantages it can bring you.

Text creation in the manner of a human

The text created by GPT-3 has an excellent level of fluency and cohesiveness, making it extremely difficult to distinguish from human-written material. Its ability to imitate human-like writing is simply amazing.

Numerous applications

Natural language processing uses GPT-3 in a variety of ways. It may be used for language translation, text summarization, query answering, and text output.

Enhanced performance

GPT-3 can deliver state-of-the-art performance across a wide range of natural language processing jobs due to its amazing number of parameters, namely 175 billion. Its massive parameter count adds to its outstanding ability to deal with and excel at a variety of language-related issues.

Easy to use

The AI is simple to integrate with many applications and platforms and requires low technical experience, making it suitable for any kind of business.

Low cost

It removes the need for costly development resources, resulting in major expense cuts.

Improved Customer Interactions

GPT-3 may be used to produce highly personalized text, hence increasing consumer engagement, loyalty, and retention. The best part? It can work 24/7 and provide the best customer care.

OpenAI GPT3 integration with WhatsApp

Let’s get to the good stuff and talk about GPT l'intégration with WhatsApp for creating a chatbot that can surpass all expectations.

The Technical Method

Daniel Gross, the co-founder of Cue and a US-based entrepreneur, has merged GPT-3.5, the technology underpinning ChatGPT, into a WhatsApp-based AI assistant. This connection helps the bot to speak with users naturally and conversationally, just like a person on their contact list.  This integration is known as WhatsApp-GPT, and the code is accessible on GitHub for anyone to use.

But what if you’re not interested in coding and don’t want to become involved in anything technical? So, here’s another option for you.

The Non-Technical Method

Varun Mayya, a tech personality on Twitter, also highlighted the same story. He announced the release of “God in a Box,” a GPT-3.5 integration right into WhatsApp.

Mayya says that their implementation uses the most recent model API and does not require passwords. The launch is approaching, but users will require a beta key to obtain access to it.

All you must do now is:

  • Sign up with your WhatsApp phone number.
  • Send an authentication message to the specified number and
  • To begin, wait for an authorization message.

God In A Box allows you to send 40 texts every month for free. At present, the sole limitation is that you may only send one message every 10 seconds. They have yet to implement a plan that will allow you to send additional messages.

Use the WhatsApp Business API with GPT3 Chatbot to Get the Best WhatsApp AI Chatbot Experience

Let’s walk you through the process of how to create ChatGPT 3 AI chatbot for WhatsApp.

Register for the WhatsApp Business API

You need to first find a WhatsApp Business Solution Provider (BSP) and we only recommend Trengo. This top-of-the-line platform is ready to handle all your automation needs and take your business to new heights. To begin, start your demo here!

Chatbot Trengo

Businesses can request access to the WhatsApp Business API on their beta however, Business Service Providers (BSPs) should be considered since they have the essential skills and knowledge to guarantee a smooth approval process.

Obtain the OpenAI API Key for integration

Create an OpenAI account. To obtain a confidential key, visit the API key page. You’ll need to use the secret key to set up the connection with your WhatsApp Business API account. This appears to be complex, and you face the danger of being blocked by WhatsApp if they think that your connection is not authentic.

So, what can you do in this situation? At this stage, the most natural solution is to create your chatbot on the platform of your WhatsApp Business Service Provider.

Creating WhatsApp Chatbot with TrengO

Here’s everything you need to know to create your chatbot with WhatsApp.

1. Naviguez vers Paramètres > Automatisation > Chatbots

Comment créer un chatbot WhatsApp

2. Configurer les paramètres du chatbot

  • Titre interne : Donnez un nom à votre robot.
  • Langue du chatbot : Choisissez une langue.
  • Chaînes : Choisissez WhatsApp comme canal de communication.
  • Clé Google Cloud : Insérez votre clé Google Cloud.

Et voilà ! Vous venez de créer votre propre chatbot WhatsApp Business.

Votre robot peut avoir plusieurs classifications de contenu. Considérons les catégories suivantes : prix, articles et services.

3. Naviguez jusqu'à "Catégories" et cliquez sur le bouton "Ajouter une catégorie".

Ajouter des catégories au Chatbot
  • Complétez le nom de votre catégorie.
  • Passez aux "questions" et donnez à votre chatbot différentes variantes pour le perfectionner.
Ajouter des questions au Chatbot

Benefits of Making Chatbot with Trengo

When ChatGPT is still in its early phases, building a WhatsApp Chatbot with your BSP (Business Service Provider) appears to be the best option. Apart from the normal benefits of WhatsApp chatbots, such as:

  • Customer service task l'automatisation
  • Customer service and assistance are available 24 hours a day, seven days a week.
  • Dealing with a high amount of consumer contacts

You also have access to several other options that can help you grow your business. Brands that create a WhatsApp API account gain access to the following:

  • Team Inbox makes team cooperation easier.
  • For targeted marketing campaigns and distributed personalized communications, there are broadcast and bulk messaging options.
  • To deliver personalized alerts based on specific events, you can use custom notifications.
  • Native connectors allow users to quickly connect to their preferred tools or CRM software.
  • Of course, you’ll have access to a no-code WhatsApp chatbot to manage sales and support inquiries.

Conclusion

ChatGPT has had a huge influence since its creation, gaining a substantial following in a very short time. Therefore, it can be a great way for businesses to reap various benefits by developing a WhatsApp chatbot and getting the most out of this AI-powered wonder for their needs.

Carole

Carol, spécialiste chevronnée du service client dans les médias sociaux, a pour mission de partager des informations précieuses. Elle allie la narration et le contenu axé sur les données pour offrir des conseils pratiques sur l'amélioration des interactions avec les clients. Rejoignez Carol pour naviguer dans le monde dynamique du service client numérique.

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