Email Marketing vs Automatización del Marketing: ¿Cuál es mejor?

In the marketing tech field, two prominent strategies help businesses engage with their audience and drive results: Email Marketing and Marketing Automation. While both play critical roles in modern marketing, they serve different purposes and offer unique advantages. Nonetheless, both have the potential to change your business and sales processes completely.

This blog will tackle email marketing vs marketing automation and which is best for your business.

What is Email Marketing

“Email marketing is the process of sending out digital mail.”

This may be done manually as well as automatically. Automation in email marketing centers around the sending of emails; therefore, any automation that occurs results in sending emails to your contacts. A contact can only exist with an email address since everything revolves around email and you can only do something in email marketing with an email address.


An example of a simple yet powerful email marketing function is the ability to auto-schedule the sending of emails, resulting in a type of follow-up marketing that helps you to efficiently nurture your new leads into paying clients.

What Types of Businesses Need Email Marketing?

If you own a small business and are new to email marketing, you may not want more than a system with basic email marketing capabilities—at least for now.

An email marketing platform is an excellent choice for businesses primarily using email to convey announcements and updates. Bloggers who wish to publish fresh entries, non-profit corporations promoting fundraising activities, and eCommerce enterprises giving discounts or sending new product announcements are just a few examples.

How Does Email Marketing Work

Email marketing works on a simple streamlined process: First, you build an email list of subscribers interested in your content or products. Segment this list for targeted messaging and create compelling email content and design. Next comes scheduling and sending emails through an email marketing platform. You personalize the messages for better engagement and implement automated campaigns triggered by specific actions.

Track your metrics like open rates and click-through rates to analyze data then refine strategies for maximum optimization. Moreover, you have to ensure compliance with email marketing regulations and improve based on client feedback. This cyclical process engages subscribers, nurtures leads, and achieves marketing objectives efficiently.

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Email Marketing Automation

Email marketing automation focuses on the basic principles of email marketing by adding more automated tools and ways to personalize your communications. It provides the ability to take advantage of tags and custom fields and transfer contacts across categories—either shifting a contact from one list to another or creating a contact to several lists.

This middle ground between email marketing and marketing automation is ideal for professional web admins or entrepreneurs who have used email marketing but believe they can use only some of the marketing automation capabilities. Email marketing automation provides those individuals with greater control and enhanced abilities in email marketing.

However, as your company grows, you may realize that you want more than email marketing and email marketing automation. You may require a method to more efficiently manage your contacts during the sales process, automate more of your internal operations, or send incredibly focused emails to all of your prospects.

¿Qué es la automatización del marketing?

While Email Marketing allows you to automate certain activities, such as categorization and drip sequences, Marketing Automation will enable you to automate your marketing cycle. There is no limit to what you can achieve with the correct Internet marketing tools for marketing automation. Businesses apply marketing automation to make marketing more efficient and modify offerings to customers entirely. Marketing Automation is based on nurturing a customer or lead with the proper material that could entice them to keep coming back for more.

Qué es la automatización del marketing

How Does Marketing Automation Work

Let’s start with a simple example. you enjoy reading books so you purchased the book from an online bookshop. When the order is successful, you receive an email with the payment receipt and delivery status. You also get an additional message in a day or two with the delivery partner’s information and the ability to change your purchase. In a few days, you receive another email with a list of more recommended books comparable to the ones you purchased.

Lastly, your book arrives, and you get a confirmation email requesting to evaluate and review the purchase experience. If you’re happy with the service you gave five stars. Then, after two days, you get yet another message with many great book recommendations and specific combination deals. You place an order again and the cycle continues.

The goal of the bookshop is to get you going in this robotic cycle by automating their work based on your behaviors. They opted for Marketing Automation because it looked at the buying habits and focused on products that would tempt you to buy more.

What Types of Businesses Need Marketing Automation?

As marketing strategy changes and your business expands, you may need to put in even more sophisticated tools that enable highly well targeting and customization on a bigger scale. This is where marketing automation may be helpful. Marketing automation enables you to manage a empresa on a large scale with a small crew.

While businesses across industries use Marketing Automation, it may be especially beneficial for B2B companies. Because sales periods are often longer, more detailed lead monitoring methods are needed. B2C enterprises like auto dealers will have a longer sales cycle and require extensive lead nurturing and modification. However, a bookshop owner, for example, would have a shorter sales cycle.

It all comes down to three questions that you must ask yourself:

  • What is the current level of marketing activity in my company?
  • What resources do I have to address these demands (for example, the size of your sales and marketing team)?
  • What is my financial situation?

That’s all there is to it! Once you’ve answered all three questions, you’ll know exactly what your company requires.

marketing automation vs email marketing: Key Differences

Let’s take a look at the email marketing vs marketing automation showdown.

Scope and Engagement

Marketing Automation encompasses a broader range of marketing activities beyond email, such as social media, SMS, website personalization, and more. It allows for coordinated multi-channel engagement.

Email Marketing focuses primarily on sending emails to subscribers but lacks the multi-channel capabilities of marketing automation.

Workflow Automation

Marketing Automation entails creating complex automated workflows triggered by user behavior such as sending follow-up emails, assigning leads to sales teams, or changing marketing strategies based on specific actions. Email Marketing can include some automation (like sending welcome emails), but it is not sophisticated enough and does not come close to the depth of workflow automation seen in marketing automation.

Workflow Automation

Lead Scoring and Nurturing

Email Marketing emphasizes sending emails to a list of subscribers and might not include advanced lead scoring or automated lead nurturing features. Marketing Automation utilizes lead scoring systems for identifying and prioritizing leads based on their interactions with your content and site. It also entails lead nurturing by delivering personalized content.

CRM and Integration

Marketing Automation can integrate with Customer Relationship Management (CRM) systems, enabling seamless management of leads and customer data. Such integration paves the way for a clearer view of customer interactions. Email Marketing has limited integration capabilities making it less effective for managing complex customer data.

Analytics and Reporting:

Email Marketing can offer basic email-specific metrics like open rates, click-through rates, or conversion rates, focusing mainly on email campaign performance. Marketing Automation delivers comprehensive analytics and reporting that covers the entire customer journey across various channels. It offers in-depth insights into the campaign performance and user behavior.

Marketing Automation vs Email Marketing – Comparison Table

Email Marketing vs Marketing Automation Table

Email Marketing vs Marketing Automation – Which Should You Choose

Marketing automation brings a more extensive and versatile suite of tools and capabilities for comprehensive marketing strategies, including email marketing. Email marketing is all about sending email campaigns to a subscriber list and does not have advanced features and a multi-channel approach to marketing automation. The choice between the two will depend solely on your specific marketing goals and the level of automation and engagement you need.


Marketing automation and email marketing are two of the most dynamic tools for lead generation and conversion. While they can be used independently, using them together is the best way to maximize your results and get closer to the success you seek. Nonetheless, it is important to choose a strategy that is right for your business, taking into account factors such as usability, purpose, budget, and resources.


Carol, especialista en atención al cliente en redes sociales, tiene la misión de compartir información valiosa. Combina la narración de historias con contenidos basados en datos para ofrecer consejos prácticos sobre cómo mejorar las interacciones con los clientes. Únete a Carol para navegar por el dinámico mundo de la atención al cliente digital.

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