How to verify a WhatsApp Business account

Businesses can boost their legitimacy and build trust with customers on WhatsApp by using the verification process. By verifying their accounts, companies can access extra features such as sending messages to large groups of people all at once- proving that they are legitimate and that customers should feel safe trusting them. With this feature, businesses will be able to better connect with potential clients and increase sales.

To authenticate a WhatsApp Business account, you must first download the app, and enter your business’s name and a concise description while validating your phone number. After you’ve established an account, it is time to submit for verification within the application itself by providing pertinent information such as its legal name, type of company, and website address. Then WhatsApp will carefully examine all data given in order to decide if that particular business qualifies for confirmation.

After verification is successful, the business’s account will be marked with a verified badge on the app. Now you will be able to access additional features including sending messages to customers at scale. 

Establishing trust is essential for businesses, and that’s why green tick verification was developed as an advanced form of validation. Please note that this type of authentication is only available to certain companies with reputable brands or established social media presence. 

If your business meets these qualifications and gets approved for this verification, you will be rewarded with a visible green tick next to your account on our app, signifying that you are now verified & trustworthy

Steps to verify a Whatsapp Business account

Here are some easy steps to guarantee your WhatsApp Business account is verified:

  1. Unlock the potential of your smartphone by opening up the WhatsApp Business app and tapping on the “Settings” tab.
  2. To start verifying your business, open the Settings menu and click on “Business Settings.” Now navigate to “Verify” in order to move forward. You will be requested to enter the phone number linked to your business. Your phone number is essential as it will be used for verification purposes. Enter the right details and you’re good to go.
  3. After you’ve provided your phone number, you’ll get an authentication code through SMS. Type in this code with the app to finish verifying your identity.
  4. Upon successful completion of the verification process, you’ll be granted access to all of WhatsApp Business’s features.

What is the difference between WhatsApp verification and WhatsApp green tick verification?

If you are seeking the ultimate form of authentication on WhatsApp; green tick verification is for you. Green tick verification is only available to certain businesses that have a verified WhatsApp Business account and meet specific criteria such as having many social media followers or a renowned reputation. 

Obtaining the green tick verification for your business on WhatsApp is denoted by an icon that appears next to your account. In comparison, a basic WhatsApp Business account receives no such distinction or respect as it does not hold the same level of stature as its verified counterpart.

How to apply for WhatsApp Green Tick Verification?

Follow these essential steps to achieve the Green Tick Verification on WhatsApp.

  1. You need to ensure that you already have a verified WhatsApp Business account. The green tick verification is only available with businesses that confirmed their accounts on the app.
  2. Open WhatsApp Business on your phone and tap the “Settings” tab. In that menu, select “Business Settings” then hit the “Verify” button
  3. Scroll down to the “Green Tick Verification” portion, and click on ‘Apply’ to get started.
  4. Make sure to precisely and completely fill out all the necessary fields, such as your business name, category, and website URL when prompted. This info is key for accurately providing details about your business.
  5. After you submit your application, WhatsApp will assess it and decide if it meets the criteria for green tick verification. If yes, you’ll immediately get a notification and your account will be granted an official badge of approval through the form of a green tick.

Please note that the green tick verification can only be granted to select businesses. Not all companies who apply for this certification will obtain approval, so please have patience and refrain from submitting multiple applications for one account. The application process may take some time as well.

Why it is necessary to verify a WhatsApp business account?

To ensure that your customers have trust in the business they are communicating with on WhatsApp Business, verifying your account is a must. This verifies the legitimacy of your company and confirms you as an authorized user of this app by Whatsapp. It helps to ward off any potential fraud so everyone can feel secure when interacting with businesses via WhatsApp Business.

Authenticating your account enables you to have access to many of the app’s features, like sending messages in bulk, which are only available to validated businesses. Verifying your WhatsApp Business profile is essential for constructing a trusted relationship with customers and making use of the full potential of this app for your business.

How long does WhatsApp take to verify the business account?

Verifying a business account on WhatsApp can take a few days up to one week, depending upon certain factors. It’s impossible to predict the exact time frame of the verification process.

Upon submitting their verification application, WhatsApp will thoroughly assess the provided information and determine if the business is fit for verification. 

If you are accepted into this program, a verified badge will be placed on the business’s account granting access to additional features of the app. If the application is denied, companies may have to supply additional documents or update their account details in order to meet verification criteria. This can extend the time of the process. To avoid delay it is necessary for businesses to double-check that all information provided is accurate before submitting an application.

Even though WhatsApp takes variable time for verifying a business account, usually it should take no more than a week.

Why can’t my number be verified on WhatsApp Business?

There are a few reasons why your phone number might fail to be authenticated on WhatsApp Business. 

  • Ensure that the phone number you are providing is accurate and active when registering your account.
  • For those with a dual-SIM phone, ensure that you have selected the correct SIM card for the number you are trying to verify; otherwise, your number won’t be verified. Always double-check before entering information.
  • Maybe your device is not connected to the internet. In order to authenticate, your phone number must be linked to the internet. Ensure that you have a strong Wi-Fi or cellular connection for the proper verification process of your phone number.
  • If you’re utilizing a virtual phone number, then unfortunately the WhatsApp platform is not able to verify it. Google Voice or Skype are some examples of online services that provide virtual numbers. To gain verification with your account, you will require an actual physical phone number instead.
  • There is a possibility that someone else has already registered your phone number with WhatsApp and it doesn’t allow the same digits to link multiple accounts. If you are currently trying to use an existing mobile number, you will have to set up a new account with a different telephone number.


Henry is a highly skilled and experienced content writer with a passion for helping small businesses succeed. He is a member of the Whatsapp Business Blog team, where he uses his expertise to research and write articles on a variety of topics related to using WhatsApp for business. WhatsApp marketing can be a difficult task for any small business, but Henry is always willing to help readers with his amazing writing skills and business knowledge. He’s an excellent communicator who loves interacting with people, which makes him a key member of the WhatsApp Business Blog team. If you’re looking for guidance on how to make WhatsApp work for your small business, Henry is definitely the person to go to